Our Story

Built by people who understand your clinic

BeautyOS was founded in 2021 with a single goal: give aesthetic clinics the technology that enterprise healthcare businesses have, at a price that makes sense.

Our Mission

Empowering every aesthetic clinic to deliver exceptional experiences

We believe that behind every aesthetic clinic is a passionate practitioner who chose this industry to help people feel confident. Running a business shouldn't get in the way of that.

BeautyOS removes the administrative burden — the double-bookings, the missed follow-ups, the spreadsheets — so you can focus on delivering world-class care and building long-term client relationships.

5,000+

Clinics Using BeautyOS

Across the UK and Republic of Ireland

1.2M+

Bookings Managed Monthly

Processed reliably every month

40%

Average No-Show Reduction

Within the first 30 days

4.9/5

Customer Satisfaction

Based on 2,400+ reviews

Our Values

What drives everything we build

These aren't just words on a wall. Our values shape every product decision we make.

Clinic-first thinking

Every feature we build starts with a real problem from a real clinic. We talk to practitioners every week.

Trust & compliance

GDPR, CQC readiness, and data security aren't afterthoughts — they're built into our foundation.

Results-driven

We measure ourselves by outcomes: no-show rates down, retention up, revenue growing. Your success is our success.

Continuous improvement

We ship meaningful updates every two weeks based on feedback from our community of 5,000+ clinic users.

The Team

Built by people who get it

Our team combines deep technology expertise with real-world aesthetic clinic experience.

AR

Alexandra Reid

Chief Executive Officer & Co-Founder

Former Head of Product at a leading UK health-tech company. Alexandra founded BeautyOS after spending 5 years consulting for aesthetic clinics and identifying the gap in purpose-built software for the industry.

DO

Daniel Osei

Chief Technology Officer & Co-Founder

10+ years building enterprise SaaS platforms. Daniel leads BeautyOS's engineering team, ensuring the platform is secure, reliable, and always ahead of industry requirements.

IL

Isabelle Laurent

Head of Customer Success

Former clinic manager with 8 years' experience running a busy aesthetic practice in London. Isabelle ensures every BeautyOS client gets maximum value from the platform.

MW

Marcus Webb

Head of Marketing

A specialist in digital marketing for health and beauty brands, Marcus has helped BeautyOS grow from 50 to 5,000+ clinics through content, SEO, and strategic partnerships.

Our Journey

From idea to industry standard

2021

BeautyOS founded in London with 5 beta clinics

2022

Launched publicly — reached 500 clinics in 6 months

2023

Expanded to Republic of Ireland · 2,000 clinics milestone

2024

Launched Marketing Suite · 4,000 clinics milestone

2025

Launched Enterprise tier · ISO 27001 certified

2026

5,000+ clinics · 1.2M+ bookings processed monthly

Featured in & certified by

The Times
Evening Standard
Aesthetic Medicine
JAMA Dermatology
ICO Registered
ISO 27001

Want to know more?

Whether you're exploring BeautyOS for your clinic or interested in partnering with us, we'd love to hear from you.

Get in Touch
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